Charley McKay
Student Intern
Counseling
I am a graduate student in the Masters of Arts in Professional Counseling program at Dallas Baptist University. I have a passion in working alongside with children and adolescents. I strive to cultivate a space that instills a sense of safety, welcomeness, and confident support among each individual who enters Living Hope. My heart aims to authentically allow clients and families the freedom to fully embrace becoming seen and known throughout the journey of healing and growth.
I have worked with children for years through church and nannying which has given me a special outlet to experience the unique developments of each child through varying ages, backgrounds, and abilities. Being exposed to such diversity around families has opened my heart and mind toward genuine curiosity of a child’s development. I have a rooted desire to help children and adolescents confidently understand, express, and regulate their emotions in a healthy manner through practices of Dialectical Behavior Therapy (DBT). I seek to help clients encompass practices around emotional awareness, coping skills, mindfulness, and healthy communication. I believe such tools build confidence, resilience, and emotional stability allowing clients to navigate challenges, develop stronger relationships, and feel more understood in their daily lives.
Emily Jaspers
Intake Coordinator
Consultation
Emily serves as the Intake Coordinator at Living Hope Counseling and is often the first point of contact for clients beginning their counseling journey. She is committed to creating a welcoming, supportive experience from the very first interaction, helping each client feel at ease as they take this important step.
Emily’s primary role is to thoughtfully match clients with the therapist who best fits their needs, preferences, and goals. She also assists with scheduling appointments, verifying insurance benefits, and answering questions with clarity, compassion, and efficiency.
Currently completing her master’s degree in counseling, Emily brings a strong clinical foundation to her role. Her training allows her to approach each interaction with insight, empathy, and a deep understanding of the counseling process.
Emily is dedicated to ensuring that every client feels heard, supported, and confident as they begin services with Living Hope Counseling.
Hannah Boyle
LPC-Associate
Counseling, Counseling-Couples
Supervised by Robin Britt, LPC-S
I specialize in working with children, teens, and individuals with special needs—especially those on the autism spectrum—helping them build emotional regulation, confidence, and practical skills for everyday life.
I create a safe, structured, and supportive environment where clients feel accepted and understood. My work includes helping children develop coping tools in a way that is engaging and developmentally appropriate, supporting teens as they navigate social challenges and identity, and guiding families through the complexities that can come with a diagnosis. In addition to my work with neurodiverse clients, I support women navigating anxiety, depression, and major life transitions—such as changes in relationships, motherhood, career, identity, or faith. Therapy provides a compassionate, nonjudgmental space to understand what’s beneath the surface, develop healthier coping strategies, and move toward greater stability, clarity, and purpose.
My approach is both relational and practical. I meet each client where they are, while also helping them build skills they can use outside of sessions—whether that’s emotional regulation, communication, or navigating day-to-day challenges more effectively.
Hannah Rodgers Palomo
LPC-Associate
Counseling, Counseling-Couples
Supervised by Robin Britt, LPC-S
I work with couples and am trained in the Gottman Method, a research-based approach to relationship therapy grounded in decades of studies on what helps relationships succeed and what causes them to struggle. Couples often come to therapy feeling stuck in cycles of conflict, emotional distance, resentment, defensiveness, or repeated communication breakdowns. Even when both partners care deeply about each other, it can begin to feel like conversations turn into arguments, needs go unheard, or trust and connection have slowly eroded over time.
In our work together, we focus on helping both partners better understand the patterns happening beneath the surface of conflict—not just the argument itself, but the emotional needs, triggers, and communication habits driving it. Using Gottman-based interventions, I help couples strengthen communication, navigate difficult conversations more effectively, rebuild emotional safety, and learn practical tools for managing conflict in healthier ways.
I also work with clients who are dealing with anxiety. Anxiety can feel exhausting—constantly overthinking, anticipating problems, feeling emotionally on edge, or struggling to fully relax even when things seem “fine” on the surface. Together, we work to understand the underlying patterns driving those responses rather than simply managing symptoms.
Harmony Mahler
LPC-Associate
Counseling
Supervised by Robin Britt, LPC-S
I work with adults who feel stuck in the present because of overwhelming or traumatic experiences from the past, helping them find real relief—not just insight, but lasting change.
Trauma often shows up in ways that aren’t always obvious—difficulty connecting with others, anxiety, low self-worth, people-pleasing, social withdrawal, irritability, racing thoughts, sleep issues, or even physical symptoms like headaches or stomach pain.
What many people don’t realize is that trauma is stored both emotionally and physically. Just as the body can hold tension after a physical injury, the brain and nervous system can remain “stuck” in a fight-or-flight response long after the original event has passed. This is why, for many people, traditional talk therapy alone may not fully resolve what’s happening on a neurological level.
In my work, I integrate Eye Movement Desensitization and Reprocessing (EMDR) with talk therapy to help clients process and release the impact of past experiences. I specialize in working with adults navigating: Childhood trauma and unresolved past experiences Anxiety (generalized, social, and panic) Addiction and coping patterns People-pleasing and relational patterns Emotional overwhelm and nervous system dysregulation
My approach is both structured and compassionate. We begin by understanding your story, identifying what you want to be different, and creating a clear plan for moving forward. Therapy is collaborative and paced in a way that feels safe, while still helping you make meaningful progress over time.
Jakob Langston
Student Intern
Counseling
As a graduate student at Dallas Baptist University, Jakob is passionate about supporting children, adolescents, and families as they navigate life’s challenges and discover their own strengths and resilience.
Jakob’s journey into counseling was shaped by several years of hands-on experience working in a Residential Treatment Center, where he provided direct care and support to children and teens ages 5–18 in foster care. Walking alongside young people who had experienced trauma, loss, and instability gave him a deep appreciation for the healing power of safe relationships, consistency, and compassionate support. These experiences continue to inform his trauma-informed approach to counseling today.
Jakob works with clients to identify practical tools and create meaningful change. He has a special interest in helping children, adolescents, and young adults who are struggling with anxiety, depression, low self-esteem, negative self-talk, behavioral concerns, and the effects of trauma. He believes that every person deserves to feel heard, understood, and empowered, and that lasting growth begins within a trusting therapeutic relationship.
As a husband and new father, Jakob understands the importance of connection, support, and healthy relationships. He is committed to creating a welcoming, nonjudgmental environment where clients and families feel safe exploring challenges, developing new skills, and moving toward hope and healing.
Robin Britt
LPC-S
Counseling, Counseling-Couples, Testing
I work with adults and adolescents navigating ADHD, autism, anxiety, and the challenges that come with neurodiversity, helping them better understand themselves and function more effectively in daily life. My approach to therapy is structured, practical, and tailored to each client. The goal is not just insight, but real, usable strategies that support meaningful progress outside of sessions.
With over 25 years of experience, I specialize in working with individuals on the autism spectrum, as well as those who may have gone undiagnosed for years but have struggled with anxiety, social difficulties, or sensory sensitivities. In addition to my clinical work, I bring a personal perspective as the parent of an autistic child. This gives me a deeper understanding of both the day-to-day realities and the long-term considerations individuals and families navigate.
I also provide comprehensive assessments for adults seeking clarity around a possible diagnosis of ADHD or autism, along with ongoing therapy to support the unique challenges that come with neurodivergence.
For couples, I am trained and certified in the Gottman Method of relationship counseling. This research-based approach helps couples improve communication, better understand one another, and develop practical tools for resolving conflict and strengthening connection.
Sarah Lopez
Student Intern
Counseling, Counseling-Couples
I am a graduate counseling student at Dallas Baptist University with a heart for working with children, adolescents, an individuals. I am passionate about creating a safe, supportive, and welcoming environment where clients feel known, valued, and understood as they begin their journey toward healing and growth.
My background includes extensive experience in childcare and children’s ministry, where I have worked with children and families across a variety of ages, developmental stages, and abilities. These experiences have shaped my understanding of the unique emotional and behavioral needs of young people and strengthened my commitment to walking alongside children and families through life’s challenges.
I enjoy helping children and teens build practical skills such as emotional regulation, coping strategies, and social development, while also supporting families in strengthening connection and communication. I approach each client with warmth, structure, and intentionality—meeting them where they are and helping them move toward greater confidence and resilience.
At Living Hope Counseling, we believe meaningful change happens in the context of trust and relationship. My goal is to provide a compassionate space where clients can discover their strengths, feel supported in difficult seasons, and experience lasting growth.
For families seeking child, teen, or family counseling in Keller, Texas, I am honored to be part of your support system.
